Buyer FAQ

Direct answers for RFQ, OEM/ODM, samples, certification documents, and body composition boundaries.

Answers before you send an RFQ.

Share product fit, customization scope, samples, and documentation needs so the sales team can respond efficiently.

Send RFQ

Can Guangrui support private-label body scales?

Yes. Logo, color, packaging, product labeling, user manual, and selected product configurations are supported for OEM/ODM projects.

Which product lines does Guangrui focus on?

The main export focus is smart body fat scales and digital weight scales. For other scale categories, send model requirements through the RFQ form.

Can buyers order samples before mass production?

Yes. Sample orders are supported. Timing depends on product line and customization requirements.

What sample and order timing should buyers expect?

Samples are typically prepared around 15 days. Stock orders can be arranged after payment, while customized orders are arranged after customer confirmation and typically take 15-20 days after confirmation.

What information helps Guangrui respond to an RFQ faster?

Product type, quantity, target market, logo or packaging requirements, app needs, certification expectations, and delivery plan help the team prepare a faster response.

Does the body fat scale support an app?

Yes. Bluetooth smart body fat scale projects support the OKOK international English app. App details are aligned by product configuration.

What buyers and markets does Guangrui support?

Guangrui supports Amazon sellers, health and fitness brands, distributors, and importers serving the United States, India, Brazil, the United Kingdom, Canada, and similar export markets.

Are body fat readings medical data?

No. Body composition data is for daily health tracking and is not intended for medical diagnosis or treatment advice.

Are CE, RoHS, and FCC available?

Yes. CE, RoHS, and FCC are available for applicable scale projects. Document scope is matched to the selected model during order confirmation.

What warranty support does Guangrui provide?

Guangrui provides 12-month warranty support. Detailed after-sales handling is coordinated by order requirement and confirmed quality issue type.